Mon–Fri 8am–5pm PT Serving Los Angeles, Orange County & the Inland Empire
  1. Home
  2. Services
  3. Managed IT & Tech Support

Managed IT services and tech support

Get a full IT department without adding payroll. Tricom's managed IT plans give your team a help desk to call, technicians who come on-site when needed, and one flat monthly rate built around the services you actually use.

One flat monthly rate. Only the services you need.

Every business runs differently, so our service agreements are built to fit. Choose the services that matter to you and we take care of them for one predictable monthly price.

Help desk support

Remote help Monday to Friday, 8am to 5pm, by support ticket, email or phone.

On-site technicians

When a problem can't be solved remotely, we schedule a visit to your office and get it fixed fast.

Windows Server support

Administration of your existing servers, or planning and setup of a new one.

Domain and user security

Windows domain administration, user accounts, permissions and Group Policy.

Computer repair and upgrades

CompTIA A+ certified repairs, upgrades and clean-ups for your office workstations.

VPN and remote access

Site-to-site VPNs that connect your offices, and secure remote access for staff on the road or at home.

Business firewall

Protect your network from outside threats and control which websites can be reached at work.

Remote application hosting

Run QuickBooks, ERP and other business software from a remote server that's available around the clock.

Add the rest of your technology to the same plan

Managed IT customers can bring everything else under the same agreement and the same team:

  • Cat6 network cabling
  • Business WiFi installation and monitoring
  • VoIP business phone service
  • Security camera systems
  • Cloud backup with daily monitoring, included with every managed contract
  • ESET anti-malware protection

Why outsource your IT?

For most businesses, labor is the biggest expense. Hiring and keeping a full-time IT person is costly, and one person can't be an expert in everything. With managed IT, a provider monitors, manages and updates your technology for you, from email and networks to security software and business applications.

Tricom has over 20 years of experience in IT. Whether you're a small office or an established company with several locations, we'll work with you to design an IT setup that fits your business and your budget.

Serving businesses across Southern California

Tricom works with businesses throughout Los Angeles County, Orange County and the Inland Empire from our office in Covina. Call (866) 447-4174 to talk with a technician about your business.

Need IT help or a better phone system?

Talk to a local technician. We'll look at what you have today and tell you honestly what will help.

Call (866) 447-4174 Message